Our industry leading Global Care warranty protection will ensure you have years of worry free use of your windows. Should an issue arise Global will be there to ensure a speedy resolution.

WINDOW WARRANTY OVERVIEW

 

Window Warranty

 

 Energy Plus Series Classic Series
Vinyl (Frame / Sash)
Warrants against defects in material – peeling, blistering, flaking, corroding or rotting of any vinyl component		 Lifetime Lifetime
Insulating Glass Units
Warrants against visual obstruction due to seal failure		 30 Years Lifetime
Hardware
Warrants all hardware shall remain in operational condition		 30 Years Lifetime
Labour 5 Years Lifetime
Stress Cracks 1 Year 1 Year
Factory Applied Paint
Warrants against peeling, blistering, flaking		 10 Years 10 Years

HISTORICAL WARRANTY CHART

The chart summarizes past and present window warranties.
Download Our HISTORICAL WARRANTY CHART.

CURRENT WINDOW WARRANTY

Download Our WINDOW WARRANTY Document.

CURRENT DOOR WARRANTY

Download Our EXTERIOR DOOR Warranty, Novatech Glass.

Report a Problem

To report an issue with your Global product please contact your retailer where the product was purchased.

Or email global@sysaidcss.com with issue description and contact information.

PROTECT YOUR WARRANTY

Proper installation and regular maintenance is required to ensure you are protected. Please follow our recommended installation instructions and perform regular maintenance.